Common Scams

Avoid becoming a victim of a fraud or scam by familiarizing yourself with some of the most recent and common schemes.  The best way to protect yourself is to be alert and to ask yourself, "Does this make sense?"  If something sounds too good to be true, it probably is.

Security Tip

Never reply to an e-mail or text message asking you for account information of any kind, including credit and debit card information.  If you are unsure of the legitimacy of the contact, please call UMCU at 734-662-8200 and talk with a Member Service Representative for verification.
 

Scams

What to do if you fall victim:

  • Contact UMCU immediately at 734-662-8200 or 800-968-8628.
  • If you have disclosed sensitive information, also contact one of the three major credit bureaus and discuss whether you need to place a fraud alert on your file.  This will prevent imposters from opening an account in your name. Listed are the contact numbers for each bureau's fraud division:
    Equifax, 800-525-6285
    Experian, 888-397-3742
    TransUnion, 800-680-7289
  • Report all suspicious contacts to the Federal Trade Commission through the Internet at www.ftccomplaintassistant.gov.

To protect your credit card account, UMCU partners with a fraud identification organization that monitors suspicious spending behavior used to detect unusual activity.  To learn more about this service, click here.

 

 
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