Contact Information

All Offices May Be Reached By Calling:
734-662-8200 or 800-968-UMCU (8628)

After hours lost/stolen Visa number:
1-800-991-4965

Mailing Address:
P.O. Box 7850
Ann Arbor, MI 48107-7850

Administrative Offices:
340 E. Huron Street, Suite 100
Ann Arbor, MI 48104-1909

Routing Number: 272-476-543

Security & Privacy Policy

FACTS What Does University of Michigan Credit Union Do With Your Personal Information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • social security number and income
  • account balances and payment history
  • credit history and credit score
How? All financial companies need to share members' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members' personal information; the reasons University of Michigan Credit Union chooses to share; and whether you can limit this sharing.

 

Reasons we can share your personal information Does UMCU share? Can you limit this sharing?
For our everyday business purposes-
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
YES NO
For our marketing purposes-
to offer our products and services to you
YES NO
For joint marketing with other financial companies YES YES
For our affiliates' everyday business purposes-
information about your transactions and experiences
NO WE DON'T SHARE
For our affiliates' everyday business purposes-
information about your creditworthiness
NO WE DON'T SHARE
For affiliates to market to you NO WE DON'T SHARE
For non-affiliates to market to you NO WE DON'T SHARE

 

To limit our sharing
  • Call 734-662-8200 or 800-968-8628 and a Member Service Representative will assist you in your opt-out preferences.
  • Visit us online at www.umcu.org and click on "Contact Us" to send a secure message to let us know your opt-out preferences.

Please note:
If you are a new member, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our member, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions? Call 734-662-8200 or 800-968-8628
or write to us at P.O. Box 7850, Ann Arbor, MI 48107

 

Who we are
Who is providing this notice? University of Michigan Credit Union

 

What we do
How does UMCU protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does UMCU collect my personal information? We collect your personal information, for example, when you
  • open an account or deposit money
  • pay your bills or apply for a loan
  • use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies

Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.

 

Definitions
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies. UMCU has no affiliates.
Non-affiliates Companies not related by common ownership or control. They can be financial or non-financial companies. UMCU does not share with non-affiliates so they can market to you.
Joint Marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you. Our joint marketing partners include categories of companies, such as:
  • financial service providers
  • insurance companies

 

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Federally Insured by NCUA.
734-662-8200 or 800-968-8628