What should I do if my wallet is lost or stolen?
If your wallet has been lost or stolen, take the following actions:
- Call the three major credit reporting agencies (Equifax: 1-800-525-6285, Experian: 1-888-397-3742 and Trans Union: 1-800-680-7289) and ask them to immediately place a Fraud Alert on your name and Social Security number. The alert means any company that checks your credit knows your information was stolen and they have to contact you by phone to authorize new credit.
- Notify the SSN national fraud hotline at 1-800-269-0271.
- Cancel your credit cards. After hours lost/stolen Visa number: 1-800-847-2911. If you are traveling outside of the U.S. and need to report a lost/stolen Visa, CLICK HERE for a complete list of Toll-free Numbers.
- File a police report the same day, if at all possible, in the jurisdiction where your wallet was stolen.
For further assistance, please contact our Member Service Phone Center at 734-662-8200 or 800-968-8628.